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From Consultant to Trusted Advisor: The Journey of Earning Trust

From Consultant to Trusted Advisor: The Journey of Earning Trust

by Kerry-Ann Erskine | Nov 10, 2025 | Our Consulting Philosophy and Approach

When joining a new team as a consultant, the challenge isn’t only about solving problems—it’s about earning credibility in an environment where trust must be built, not assumed. At the outset, it’s natural for teams to question: Why are you here? What value will you...
When Suspense Becomes the Biggest Risk: Lessons from a Major Financial Institution

When Suspense Becomes the Biggest Risk: Lessons from a Major Financial Institution

by Kerry-Ann Erskine | Nov 3, 2025 | Internal Controls and Risk Management

As a Finance Operational Efficiency Consultant, I was recently engaged by a major financial institution that was facing one of the most pressing but often overlooked issues in the financial services industry—large outstanding balances in suspense accounts. On the...
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