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When Suspense Becomes the Biggest Risk: Lessons from a Major Financial Institution

When Suspense Becomes the Biggest Risk: Lessons from a Major Financial Institution

by Kerry-Ann Erskine | Nov 3, 2025 | Internal Controls & Risk Management

As a Finance Operational Efficiency Consultant, I was recently engaged by a major financial institution that was facing one of the most pressing but often overlooked issues in the financial services industry—large outstanding balances in suspense accounts. On the...

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